Tough Country Communications
Password Change

Mozilla Thunderbird for Windows

 
    First, try logging into Webmail before following this walkthrough to make sure you know that your password actually works.
    If not, contact us.

  1. Open Mozilla Thunderbird
  2. Click "Tools" > "Options"
    Email Configuration

  3. Click on the "Security" tab > "Passwords" tab > "Saved Passwords..."
    Email Configuration

  4. If you click "Show Passwords", you can check your current stored password(s).
    Select each mailbox and smtp site that corresponds to your email address, then click "Remove". If you're unsure, just click "Remove All". This will only prompt you to enter your password again the next time you try to send or receive email.
    Then click "Close", then "OK" on the next screen.
    Email Configuration

  5. Click on "Get Mail"
    Email Configuration

  6. It should prompt you for your password for your account. Enter your password, click the check-box next to "Use Password Manager to remember this password.", then click "OK"
    Email Configuration

  7. If you didn't enter your password correctly, you may see one of these boxes. Try again and enter your password correctly. You may have to repeat the steps from the beginning if you still continue to have problems. Ensure you have tried logging into Webmail first to verify your password is correct.
    Email Configuration
    or
    Email Configuration

Revised on Febraury 17, 2011